Q: Where is The Refill Station located?
A: We have closed our retail location, but are still offering the same great services from our private office.
Q: How far do you go for repairs?
A: Our housecall and office radius is roughly 30 miles. We offer in home computer repairs in Clarks Summit, Tunkhannock, Scranton, Dickson City, Wilkes-Barre and other adjacent towns. Our professionals also offer remote access repair, which has us log in to your machine for repairs.
Q: Can you log in to fix my computer?
A: We have the technology to allow remote access repair. You can watch us do the repairs from your own home, while we do the work from our office. This is a secure way of getting your computer repair done efficiently, and allows a phone conference.
Q: Why should I get my computer repaired here?
A: Our family of computer experts has over 30 years worth of computer repair and computer sale experience. We used the most effective and up to date repair techniques. We are a Microsoft Certified Refurbisher, and a Dell Partner.
Q: How fast can you fix my computer?
Our advanced knowledge and repair techniques yields AN AVERAGE TURNAROUND TIME OF 24 HOURS. We realize the importance of getting your machine back quickly and fully functional.
Q: What if my computer is too old or slow?
A: Our experts will determine at the time of diagnostic whether the machine is worth fixing or not. We also offer a full line of refurbished machines that come with a one year parts warranty. Whether your computer is repairable or not, The Refill Station has you covered. We also offer a full selection of parts upgrades and all repairs come with our signature optimization.
Q: Why should I buy your Ink Jet or Toner Cartridges?
A: Our products are manufactured in America, and come with a one year warranty. We are so confident that you will be happy with our product, that we will gladly exchange or refund any defective products. These cartridges are tested and guaranteed to offer bright colors and accurate page yields.
Q: How long have you been in business?
A: We opened our doors in June of 2009. Our family has served the local community and beyond for almost nine years.
Frequently Asked Questions